Privacy Policy

Introduction

VitaWell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or place orders
• Subscribe to our newsletter or updates
• Contact us via email or phone
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone, address)
• Product preferences and interests
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and requests
• Communicate with you about products and services
• Provide customer support and respond to inquiries
• Improve our website and services
• Send you educational content and updates (with your consent)
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.